What if you are not satisfied?
Learn more about our sharing policy
Overview
We are not a shop, nor an official store. If we present products that is because we have surplus produce that we can’t necessarily use ourselves, and that we have to share with our community. So be free to reserve an item that your are interested in, and come and pick it up within 2 days. If 2 days have passed since your reservation, without collecting it, we will cancel your reservation. This is because we only share fresh surplus produce. If you need a different solution, please get in touch with {email} .
This is also the reason we don’t accept returns. If we wanted to sell you a commercial product we would have, but we are merely sharing what we typify as useable surplus produce, items that we don’t want to go let to waste and that we think you will be able to put to good use: whether you use it yourself or feed it to your own animals or ecosystem. The items we share are per definition perishable. But one thing we can garuantee, is that it comes from a biodiverse system without the use of pesticides. This by the way, doesn’t mean you won’t find traces of pesticides in our products, because the unfortunate reality is that the countryside is in many places covered with a so called grey blanket of mixed pesticides due to extensive use in local agricultural systems and domestic settings.
If you want to cancel your reservation, prior to the 2-day expiration date we would appreciate this, because than we could make somebody else happy with the product or reuse the item in our own ecosystem.
Do we except payments?
We don’t expect any payment related to the monetary system in return for what we have to share. Then, do we expect something else in return for sharing our surplus? It is in our general believe that healthy systems are in balance with what you receive versus what you give. If you feel compelled to give us something in return, whether it would be some produce of your own land or hands, or even a donation to cover for our costs, feel free. If you want to donate money, please gift us through our funding platform. If you don’t want to share anything in return, we believe that is because you need it or don’t have the ability to return the favour. In that case we hope that our lending hand helps. Sometimes returns present themselves in different ways. Think for example of a ‘free’ bee swarm that arrives to your land and decides to inhabit one of our hives. The land can show it’s appreciation in different ways.
Need help?
Contact us at {email} for questions related to our surplus produce and our policy about sharing.
